Frequently Asked Questions

The lifespan of your floor depends on the material and maintenance. Solid hardwood floors can last 50+ years with proper care, while engineered hardwood lasts 20–30 years. Vinyl (LVP/LVT), laminate, and carpet typically last 10–20 years. Routine maintenance and protective measures can significantly extend their durability.

We recommend clearing the space prior to our arrival. If needed, we can assist with moving larger items for an additional fee. For refinishing jobs, furniture must remain off the floors for at least 24–48 hours post-completion to allow proper curing time.

Both are luxury vinyl products, but they differ in appearance and application.

• LVP (Luxury Vinyl Plank) mimics natural hardwood and is ideal for areas where you want the look of wood.

• LVT (Luxury Vinyl Tile) resembles stone or ceramic and works great in kitchens, bathrooms, or utility rooms. Both options are waterproof, durable, and low-maintenance.

• Installation: Most standard-size rooms can be completed in 1–2 days, depending on material and site prep.

• Refinishing: This typically takes 2–5 days, depending on square footage, stain options, and dry time. We’ll provide a detailed project timeline before starting.

• Use felt pads under furniture to prevent scratches.

• Avoid excessive water or harsh chemicals when cleaning.

• Sweep or vacuum regularly to remove debris.

• Use area rugs in high-traffic zones.

• For hardwood, consider recoating every few years to maintain sheen and protect the surface.

Hardwood floors are made from natural wood, which expands and contracts with changes in temperature and humidity. When the air in your home is drier—especially during colder months—the wood can shrink, causing small gaps and unevenness between boards. These gaps often close on their own when humidity levels rise again.

This movement is normal and expected with real hardwood (Especially in New York). Keeping your home’s humidity between 35–55% can help reduce seasonal gaps. If gaps seem unusually large or do not improve over time, please contact Boardwalk Floor Services and we’ll be happy to take a look.

Light foot traffic is usually allowed after 12-24 hours , but we recommend waiting 48–72 hours before moving furniture back onto the floors. This gives the finish time to properly cure and helps prevent dents or marks. When moving furniture back, lift items instead of dragging them and use felt pads under all legs. Area rugs should typically wait 7–14 days, depending on the finish used.

Drying and curing times can vary based on the type of finish and indoor conditions, so we’ll provide specific guidance for your project.

Yes, in most cases you can safely remain in your home while we work on your floors. We take steps to minimize disruption by controlling dust, maintaining ventilation, and working efficiently. That said, certain areas of your home may be temporarily inaccessible, and you will notice some noise and mild odors, especially during sanding and refinishing. If you have young children, pets, or sensitivities, we may recommend staying out of the home for a short period depending on the products being used.

Before your project begins, one of our team members will walk you through exactly what to expect and let you know if any special arrangements are recommended. Your comfort and safety are always our priority.

The best way to clean hardwood floors is to first keep them free of dirt and moisture as much as possible. Regularly sweep or vacuum using a soft-bristle broom or a hardwood-safe vacuum to remove dust and debris.

For deeper cleaning, use a damp (not wet) microfiber mop with a cleaner (Bona or vinegar/water ratio). Avoid using excessive water, steam mops, or harsh chemicals, as these can damage the wood and finish.

Wipe up spills promptly, use mats at entryways, and place felt pads under furniture to help protect your floors and keep them looking their best.

After a professional refinishing, wood floors typically last 12-20 years, depending on foot traffic, maintenance, and overall care. Many solid hardwood floors can be refinished multiple times, extending their lifespan further. Daily cleaning, felt pads on furniture, maintaining proper indoor humidity/temperature, and addressing wear early will help your refinished floors look great for years to come.

For most homes, a deep cleaning of hardwood floors 1–2 times per year is ideal. This goes beyond regular sweeping or light mopping and helps remove dirt buildup in cracks and between boards. Homes with pets, children, or heavy foot traffic may benefit from more frequent deep cleaning, while lightly used spaces may need it less often. Regular maintenance like sweeping, vacuuming, and spot cleaning will also keep your floors looking their best between deep cleans.

With proper care, vinyl floors can last 10-20 years. High-quality vinyl is durable, water-resistant, and handles everyday wear well. To keep them looking their best, clean regularly, avoid scratching, and use furniture pads under heavy items.

From our experience on jobs at Boardwalk Floor Services we recommend everyday cleaning, sweep or vacuum regularly to remove dirt and debris. For deeper cleaning, use a damp microfiber mop with a pH-neutral or vinyl-safe cleaner. Avoid soaking the floor with water.

What NOT to use:

• Harsh chemicals like bleach or ammonia
• Abrasive scrubbers or steel wool
• Wax or polish not designed for vinyl

Following these steps will keep your vinyl floors looking great and protect them from scratches or damage.

The timeline depends on the type of flooring and the work being done:

• New hardwood or vinyl installation: Usually 1-5 days , depending on the size of your home and any prep work needed.
• Refinishing hardwood floors: Typically 2-5 days, including sanding, staining, and finishing.

Smaller areas or simple jobs may be completed in less time, while larger or more complex projects can take longer. We’ll provide a clear schedule before your project starts so you know what to expect.

In our experience at Boardwalk Floor Services being in well over 1,000-2,000 different homes ranging from Montauk to Westchester, We find the Current flooring trends focus on warm, natural, and timeless colors:

• Warm wood tones:Honey, caramel, and walnut for a cozy, inviting feel.
• Light wood hues:Blonde and white oak brighten rooms and open up space.
• Soft neutrals:Creams, taupes, and greiges work with almost any décor.
• Rich/dark tones:Deep browns and charcoals add sophistication.
• Earth-inspired shades:Beiges and muted grays for calm, natural spaces.

Overall, homeowners are choosing colors that feel natural, versatile, and timeless, making it easy to match any design style.

The cost to professionally refinish hardwood floors varies, but most homeowners spend about $3–$7per square foot for a full refinishing job, depending on the size of the area, the type of wood, and the finish you choose and how many coats of polyurethane you do.

• On average, our typical mid sized project (500-1,000 sq ft) falls in the range of $2,500-$4,500.
• Larger homes, special finishes, and wood types can bring higher costs.
• Simple screen and recoat (light refresh without full sanding) can be less expensive in the right conditions.

Because every home and floor condition is different, Boardwalk Floor Services will provide a detailed estimate after seeing your space and talking about your goals.